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Locations: Rochester, NY, Syracuse, NY

We are seeking highly motivated, Roofing On-Site Supervisor's to join our Training and Development program. You will learn our brands and industries (Construction and Home Improvement) from the ground up. These supervisor's will oversee subcontractors, communicate with and collect payment from homeowners, assist with gathering materials and update job progress in company's CRM program. Construction experience a plus but not required.

You will work an average 50 hours workweek with shifts varying between 7am-6pm, Sunday-Saturday. You will be guaranteed overtime each week and will go through a development program that leads you to other departments without our companies including project management, sales, and/or other levels of management.

Qualified candidates will be highly organized, have strong attention to detail and strives to keep customers engaged with a helpful and positive attitude.

Key Requirements:

  • A positive attitude and willingness to encourage co-workers
  • Excellent customer service and relationship building skills
  • Excellent communications skills
  • Experience in general construction
  • Experience in supervising construction projects a plus
  • The ability to set priorities and exercise flexibility where necessary
  • Understanding of proper safety procedures and recognition of hazards
  • Drivers License required
  • Reliability is a must
  • Bilingual a plus

Responsibilities:

  • Monitoring performance of sub-contractors and staff
  • Accomplishing project by defining the scope and resources required
  • Allocating resources, materials, sub-contractors and other staff
  • Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes
  • Communicating each step of the job to homeowners and collecting payment from customers.

Required Skills & Abilities:

  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced environment.

Education & Experience:

  • High School Diploma or equivalency.
  • At least two years in customer service or related experience.
  • Strong communication and phone handling skills.
  • Fresh graduates are welcome to apply!

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 25 pounds, at times.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Construction Experience: 1 year (Preferred)
  • Customer service: 3 years (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: Multiple Locations

Qualifications:

  • Driver's License (Required)
  • Construction Experience: 1 year (Preferred)
  • Customer service: 3 years (Preferred)

Apply Now

Graves Brothers Home Improvement is ready to take on your residential or commercial project. Contact us in Rochester, Buffalo, Syracuse, or Albany to speak with our helpful team.